Terms and Conditions
Users may register on the Website to become Members prior to the completion of any transaction on the Website. Guest checkout’s will be provided with a user account on completion of purchase.
Registration is only a one time process and if the Member has previously registered, he/she shall login / sign into his / her account.
The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.
Prices on Svaraa E-com.in are subject to change without notice. Please expect to be charged the price for the Svaraa E-com merchandise you buy as it is listed on the day of purchase.
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product. You can cancel one order item within an order without cancelling the entire order if the order contains 2 or more order items.
For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).
Once the product is returned under our 15 Days Money Back policy (not applicable on coins) the refund will be credited to your Svaraa Cash account. You may choose to either make another purchase using the same or get the amount refunded to your bank account.
- For cash on delivery orders, the refund will be processed to your bank account.
- For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card/Net Banking).
Upon cancellation/ return of orders placed using gift cards, the gift card amount will be refunded back to Svaraa Credits. Customer can make another purchase using Svaraa Credits.
Please visit (Return Policy link) for more details about our Returns Policy.
Use of this website shall in all respects be governed by the laws of the state of Gujarat, India, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in India country, Surat, Gujarat, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
As per the current guidelines mandated by the Government of India, a customer has to provide the Permanent Account Number (PAN) for all purchases above INR 2 lakh.
Cash on Delivery is not allowed on orders above Rs. 49,999.
The winners of contests and giveaways will be selected at the company's discretion.
The prizes/ gifts/ giveaways are non-returnable/ exchangeable.
Any additional facilities provided by the company to winners and selectees of any contest is at the company's discretion.
Svaraa E-com reserves the right to change the terms and conditions of contests/ giveaways without prior intimation.
All disputes will be resolved at email@example.com E-com.in
All free gifts are treated as discounts.
In Case of Partial Cancellation or Returns of Orders with a Free gift, the Amount refunded will not include the discount attributed to the Free Gift.
Your Svaraa Cash is valid only for one year (365 days) from the day you receive the same. Svaraa Cash will expire after 365 days from the day it's credited in your account.
A maximum of 5 gift cards can be clubbed by the customer while transacting at Svaraa. Gift Cards are not valid on Gold coins. Partial redemption is not allowed. Svaraa reserves the right to alter the conditions at its discretion.
Special offer is valid only on select designs on jewellery.
Svaraa.in may change (add to, delete, or amend) these terms from time to time.
Svaraa.in has the right to refuse the usage of any promo code at any point of time. Promo codes which have expired cannot be used on the Website.
Svaraa.in can at any time ask the Member for the proof of having received the promo code.
Promo codes can be used only on specific orders as deemed fit by Svaraa.in.
Applicability of Promo Codes on certain items, on specific orders, or on specific dates or occasions are at the discretion of Svaraa.in.
Promo codes cannot be clubbed with any other special offer on the site, unless expressly otherwise stated.
For Online or Offline payment mode the promo code will be accepted only within the date of expiry of the promo code.
All disputes, with respect to the products and services offered in this connection, are subject to Surat, Gujarat jurisdiction.